Got Questions? We’ve Got Answers:

Many people want to help the homeless but don’t know how other than giving food, clothing, snacks, or a few dollars which is important but does not remedy the causes of it, but merely treats the symptoms of it. A correct understanding of the root causes and backstory to their story helps us engage with them in compassionate and meaningful ways.  Some are willing to share their story but not until you spend time with them and show them you are sincere in your desire to help by giving them something of value first. *Remember, they are living in a scarcity/hoarding mindset and an unsafe environment where they trust very few people. So let’s dive in…

Q: What causes homelessness? Is it because of life circumstances outside of their control, bad luck, or poor choices & bad behavior?

A: Homelessness is caused by several things simultaneously— mental health struggles, lack of medication and therapy, drug & alcohol addiction, and poor life choices. It can also be caused by circumstances thrust upon them (i.e. losing a job, divorce, family estrangement, loss of health, high medical bills, poor parenting or lack of positive role models, cultural failings, generational homelessness, incarceration, attachment-disorders, poor coping & emotional regulation skills, gang life, lack of education, and various barriers to housing and employment. These and other factors are why so many live on the street. *In Salt Lake City alone, there are nearly 5,000 people living on the streets–-some as long as 26 years!

Q: If homelessness doesn’t affect me or my family directly, then why should I care and get involved?

A: Homelessness impacts you in ways that you don’t realize. Tax increases to fund homeless programs including hiring more police officers to deal with it affects you and your discretionary spending. Additionally, increasing crime (drug dealing, prostitution, robbery, and vandalism) occur at higher levels, which then affects insurance rates, having dirtier streets, unsafe neighborhoods, and parks. Home values and rental properties are also affected. Everyone loses with this problem.

Q: Why should I give my hard-earned resources to people that don’t have any direction or drive in life? Isn’t that just enabling them by giving them free stuff?

A: We can answer that from an ethical point of view (standards of right and wrong established by a community), a moral one (personal beliefs about right and wrong), a religious standpoint (all major world religions teach about helping the poor & needy), a philosophical point of view (is helping the weakest among us the wise, right, and compassionate thing to do? And, what would WE want if the tables were turned?). Lastly, we can approach it from an economic standpoint (in the long run it is cheaper to change minds, hearts, and lives through proper education and effective wrap-around services so that they can become self-sufficient and stop being a drain on society as a whole. Instead of being mere consumers, they can become gainfully employed and begin paying taxes into the system that we all do. As the saying goes, “you get what you pay for” is true for tools, schools, and people-programs. The upfront costs to buy something better will end up saving money in the long run by not having to replace it as often. Additionally, getting one generation off the streets significantly decreases the chances that their family will follow. Having citizens–not just government programs doing the heavy lifting–will benefit the giver as well as the receiver and strengthen the community in unified fashion and become a model for other cities and states to follow. We truly ARE a city set on a hill…

Q: What are their biggest needs besides housing & food? Don’t shelters give them a place to sleep, meals, and free clothing?

A: They need lots of things–-showers, laundry facilities, toilets, and working drinking fountains especially during the hot summer months. They also need education and something to spark their creativity and develop existing talent. They also need adequate health care and prescription medication which is currently unavailable to them because of the risk of abuse or being trafficked on the street. Next, they need/want/crave social interaction with others who won’t judge, ignore, or be repulsed by them. The “human-connection” is just as true and necessary for them as it is for each of us. If we don’t get it, we shrink and shrivel emotionally and socially. Humans are wired for social connection. People involved in 12-step programs go primarily for human interaction & engagement, and secondarily for instruction. When the heart feels, the brain heals.

Q: Will putting them in some form of public or private housing solve the problem?

A: Yes & No. Merely putting people in an apartment without necessary life-skills and changed thought processes and behaviors often backfires and gets them kicked out of their housing and back on the streets again. Education and behavior modification is key. They also need structure, purpose, and accountability to a consistent and trustworthy mentor or program.

Q: Why can’t city leaders just force them into a rehab facility where they can get the addiction-recovery skills they need along with wrap-around services?

A: Government leaders can’t “force” anyone to seek change in their lives–that is something that has to come from within and not from an outside entity. This would also be a breach of civil rights. Also, unless change is actively sought, many will rebel against the 12-step programs that have failed them before. Lastly, who in society is willing to pay the exorbitant costs associated with inpatient rehab facilities that range from $15,000 –40,000 a month?! That approach is both cost-prohibitive and likely to fail because achieving sobriety takes much longer than a month locked away in a group home or retreat. Thoughts, attitudes & behaviors must change at their pace, not ours.

Q: Is drug addiction or mental health the bigger problem?

A: Answering that question is like asking the proverbial question, “which came first, the chicken or the egg?” In the end it doesn’t matter because both are so finely intertwined and reinforcing. Any addiction creates mental health problems such as anxiety, depression, guilt, shame, fear of exposure, or the “imposter-syndrome,” etc. Because the homeless are not able to get prescription medication, they turn to their next best, cheapest, dopamine-triggering street option whatever that happens to be (which is always dangerous because of the ingredients they are being “cut” with by dealers to expand their supply such as carpet powder, lithium-ion batteries, mascara, coffee grounds, powdered milk, etc.). Overdoses are common and coming off of a “high” can be severe and very depressing which then triggers a low mood and cravings to find more drugs to offset those feelings–it’s a painful, unending cycle.

Q: Why does there seem to be more homeless people coming to Utah?

A: The answer is 3-fold: 1) Utah tends to have better resources available 2) be more affluent and safer and 3) more generous because of the Christian ethic here. I have met people from Oregon, California, Texas, Colorado, Florida, and Michigan who have migrated here for a variety of reasons.

Q: Do all homeless people want to get off the streets or are some content living how they are?

A: I have asked that question to a number of people on the street during my interviews and the general consensus seems to be “about 30% don’t want to change and are content living the way they do. The other 70% want to change but don’t know how because the ‘system’ is rigged against them.” Unfortunately, I have come to see that the ‘system’ referred to really is rigged against them in a number of ways from rent restrictions—to being kicked out of their apartments on trumped up charges by slumlords who collect subsidized rent and then turn around and rent that same apartment to another person at a higher rate while continuing to collect the check from the state for the original renter.  Other problems include: ongoing citations for camping, loitering, and subsequent arrest warrants for not showing up to court to pay their fines because they don’t have the money to do so.  If arrested, they are usually let out in 3-7 days and the charges against them are dropped.  In the meantime, their belongings have either been stolen, thrown away by city crews, or hauled to a police storage unit across town that requires them to travel several miles to reclaim their property.  They are constantly being told by police to pack up their belongings and keep moving.  This happens day & night 24/7, 365 days a year.  Additionally, there are no public restrooms available downtown except for 2 porta-potties at St. Vincent’s that are locked up at light to avoid hidden drug use or prostitution. If they can’t wait, they go discretely somewhere . There is only 1 drinking fountain at Pioneer Park downtown that people must travel to in order to fill up their water bottles. Convenience stores don’t give out free water.  Some even resort to drinking out of the sprinklers at night since that is their only source of water.  Also, shopkeepers often call the police to have them removed from their storefronts so that ‘paying customers’ are not bothered by them.  Local residents do the same to force them to move on.

Q: What resources do they need particularly at this time of the year?

Q: What happens if they get sick or hurt on the streets?

A: An ambulance will typically come if someone calls 911 which then takes them to the nearest hospital for a brief evaluation.  If the injuries are not life-threatening, they are released back on to the streets within hours.  Hospitals do the minimum required by law and nothing more.  Anytime a homeless person enters their facility they know they are losing money because no payment will be made and no one on the street has insurance to cover their medical bills.  *I have seen multiple injuries on people that I have interviewed ranging from bloodied skulls (below)–-to neck wounds that were bandaged up because of a near-fatal stabbing–-to arms being sliced open that required 120 stiches.

Q: How do they defend themselves on the street?

A: Many come from prison already knowing how to fight, while others have to learn the hard way to fend off their attackers however they can. Any weapons found by police during a random search are immediately confiscated and thrown away. The safest way to protect yourself is to create alliances and work together to protect yourself as a group.  Many people also get dogs and train them for protection as a safety measure.  It should be noted that any protection received comes with a price–there is always something being demanded or exchanged for favors. Ultimately, it’s every man for him or herself.

Q: What Are Some Ways My Family and I Can Get Involved?